360-Degree Leadership Feedback: Multiple Voices, Multiple Views

I first heard about 360-degree feedback in the mid-1990’s when I served as an HR director in a large transportation company. At that time, multi-rater leadership feedback was a somewhat radical idea which was being promoted at GE under Jack Welch. Welch struggled with effective leadership across his vast empire and used 360-degree data as a way to evaluate a leader’s effectiveness on more than just their business results.

In subsequent years, I’ve seen interest wax and wane for 360-feedback systems. Some organizations use 360-degree leadership feedback in partnership with their performance appraisal systems on an annual basis. Others steer clear of it, feeling that multi-raters systems are cumbersome to implement and produce mixed value. In my opinion, the truth lies somewhere in between these two views.

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The Power of Peers for Team Development

We tend to think of acquiring new skills or knowledge as an individualistic endeavor. From the neat little rows of desks in our elementary schools to the massive lecture halls of universities, learning means picking up a book, taking a class or trying something new. Often overlooked is using peers as agents of learning and team development.

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Ask Alice: Advice for Leaders

Investment for Managers

Question: I am a financial manager in a large accounting firm. I’ve been with this firm for most of my career. Lately, I’ve been feeling like I’m in some kind of a rut. I see the same people every day and after a while, it is hard to think of something original to discuss. Frankly I’m bored.

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About Workforce Learning

Workforce Learning, LLC is a leadership development and management training company that provides managers and C-level executives with the skills and knowledge they need to build a more productive work environment. Since founding the firm in 1997, Alice Waagen, PhD, has developed highly effective leadership programs and coaching workshops that teach the people in charge how to motivate and inspire employees. For more information, and to book a workshop or training session, contact Alice.